Managing A Team

Hawaii’s remote location in the Pacific Ocean has long compounded our talent shortage here in the islands. But in a post-pandemic world, local employers have an unprecedented opportunity to fill critical skills gaps by hiring remote workers on the mainland. With a new acceptance of remote work arrangements and a broader familiarity with the technologies…

Some of the oldest Gen Zers graduated from high school or college during the pandemic and have just entered the workforce. This means your company could be their first place of full-time employment and the first time they come across benefits like PTO or 401(k). In the HR world, there is never a shortage of…

Each generation is different when it comes to how they think about employee benefits. While Baby Boomers might seek out companies with top-notch retirement, healthcare, and wellness benefits, Gen X, born between 1965 – 1980, might be most interested in employee benefits that help them care for aging parents or provide financial protection. Millennials, who…

As we emerge from the pandemic, many Hawaii employers have continued to embrace a hybrid workplace to boost employee satisfaction. While most have ironed out the logistical details related to its implementation, employees still see one major glitch with the system – proximity bias, or the tendency for management to give preferential treatment to people…

During the pandemic, frontline healthcare workers were experiencing alarming levels of burnout as they managed their own worries about COVID-19, while taking care of patients who were also anxious about the highly contagious virus. At the same time, viral videos circulated of flight attendants, food service, and retail workers trying to reason with customers who…

As our economy accelerates full steam ahead, companies across Hawaii continue to grapple with filling vacancies from the pandemic. While recruitment is top of mind, retention shouldn’t take a back seat. Exit interviews can provide valuable insight on why employees are leaving, but employers can go a step further to improve retention by having a…

Did you know that an effective employee onboarding program can improve time to productivity by 60%? Today, Hawaii’s most effective leaders are revisiting their new employee onboarding experience to more strategically align it with the workplace environment they want to build, the employee performance they desire to see, and the business outcomes they seek to…

The race to attract and retain talent is on. Strategic employers know that developing and offering competitive benefits plans is crucial to staying ahead of the competition. According to an Employee Job Satisfaction and Engagement Survey conducted by The Society for Human Resource Management, benefits are the third most important factor in job satisfaction, behind…

Retaining employees has never been more difficult. Last fall quit rates reached an all-time high with Hawaii seeing even higher percentages (4.7%) than the national rate (3%). While large companies continue to drive up wages, paying top dollar simply isn’t feasible for many local businesses that are still recovering from the pandemic. So, what can…

For the 16th consecutive year, ProService was named a “Best Place to Work” by Hawaii Business Magazine. This great honor is extra meaningful as it comes at a time following significant pandemic disruptions, pivots, and changes, and when people everywhere are re-thinking where, how, and why they work. While perks and benefits are usually the…

March is just around the corner and with it comes National Employee Appreciation Day. This year the anticipated day falls on Friday, March 3rd, 2022. There’s no better time to recognize your employees’ achievements, share gratitude for their hard work, and celebrate the endurance, tenacity, and grit they’ve demonstrated over the last year.  Leaders and…