Creating a Workplace Where In-Person & Remote Employees Thrive

Creating a Workplace Where In-Person & Remote Employees Thrive

Hawaii’s remote location in the Pacific Ocean has long compounded our talent shortage here in the islands. But in a post-pandemic world, local employers have an unprecedented opportunity to fill critical skills gaps by hiring remote workers on the mainland. With a new acceptance of remote work arrangements and a broader familiarity with the technologies…

What Hawaii Businesses Need to Know  About Out-of-State Employees
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What Hawaii Businesses Need to Know About Out-of-State Employees

For many years, Hawaii has been losing its residents. We all know someone who has moved from Hawaii to the continent for a new job, higher education, better cost of living, to be closer to family, or for military service. A 2021 report by the Department of Business, Economic Development and Tourism, reveals that young,…

Basic Employee Benefit Terms Every New Hire Should Know [Email Template]

Basic Employee Benefit Terms Every New Hire Should Know [Email Template]

Some of the oldest Gen Zers graduated from high school or college during the pandemic and have just entered the workforce. This means your company could be their first place of full-time employment and the first time they come across benefits like PTO or 401(k). In the HR world, there is never a shortage of…

Do generations think about employee benefits differently?

Do generations think about employee benefits differently?

Each generation is different when it comes to how they think about employee benefits. While Baby Boomers might seek out companies with top-notch retirement, healthcare, and wellness benefits, Gen X, born between 1965 – 1980, might be most interested in employee benefits that help them care for aging parents or provide financial protection. Millennials, who…

4 Ways to Avoid Proximity Bias in a Hybrid Workplace

4 Ways to Avoid Proximity Bias in a Hybrid Workplace

As we emerge from the pandemic, many Hawaii employers have continued to embrace a hybrid workplace to boost employee satisfaction. While most have ironed out the logistical details related to its implementation, employees still see one major glitch with the system – proximity bias, or the tendency for management to give preferential treatment to people…

The High Cost of Emotional Labor at Work

The High Cost of Emotional Labor at Work

During the pandemic, frontline healthcare workers were experiencing alarming levels of burnout as they managed their own worries about COVID-19, while taking care of patients who were also anxious about the highly contagious virus. At the same time, viral videos circulated of flight attendants, food service, and retail workers trying to reason with customers who…

Use Stay Interviews to Retain Top Talent

Use Stay Interviews to Retain Top Talent

As our economy accelerates full steam ahead, companies across Hawaii continue to grapple with filling vacancies from the pandemic. While recruitment is top of mind, retention shouldn’t take a back seat. Exit interviews can provide valuable insight on why employees are leaving, but employers can go a step further to improve retention by having a…

4 Tips to Improve Employee Onboarding and Drive Productivity

4 Tips to Improve Employee Onboarding and Drive Productivity

Did you know that an effective employee onboarding program can improve time to productivity by 60%? Today, Hawaii’s most effective leaders are revisiting their new employee onboarding experience to more strategically align it with the workplace environment they want to build, the employee performance they desire to see, and the business outcomes they seek to…

Employee Retention Problem or Communication Problem?

Employee Retention Problem or Communication Problem?

The race to attract and retain talent is on. Strategic employers know that developing and offering competitive benefits plans is crucial to staying ahead of the competition. According to an Employee Job Satisfaction and Engagement Survey conducted by The Society for Human Resource Management, benefits are the third most important factor in job satisfaction, behind…

4 Lessons for Retaining Employees (Beyond Pay)

4 Lessons for Retaining Employees (Beyond Pay)

Retaining employees has never been more difficult. Last fall quit rates reached an all-time high with Hawaii seeing even higher percentages (4.7%) than the national rate (3%). While large companies continue to drive up wages, paying top dollar simply isn’t feasible for many local businesses that are still recovering from the pandemic. So, what can…

3 Lesser-Known Practices of “Best Place to Work” Companies

3 Lesser-Known Practices of “Best Place to Work” Companies

For the 16th consecutive year, ProService was named a “Best Place to Work” by Hawaii Business Magazine. This great honor is extra meaningful as it comes at a time following significant pandemic disruptions, pivots, and changes, and when people everywhere are re-thinking where, how, and why they work. While perks and benefits are usually the…

The Ultimate Guide to Employee Appreciation Day

The Ultimate Guide to Employee Appreciation Day

March is just around the corner and with it comes National Employee Appreciation Day. This year the anticipated day falls on Friday, March 3rd, 2022. There’s no better time to recognize your employees’ achievements, share gratitude for their hard work, and celebrate the endurance, tenacity, and grit they’ve demonstrated over the last year.  Leaders and…