At ProService Hawaii, we help employers hire, manage and grow their team with a suite of solutions to meet their needs for payroll, employee benefits, HR and compliance. Since our inception in 1994, we’ve been on a journey that has taken us from a small office in Kailua-Kona to one of Hawaii’s Top 250 employers and Best Places to Work. Today our offices are roomier, but our mission is the same: helping employers to succeed in Hawaii.
ProFirst is understanding that our company and our culture is something each of us owns and to which everyone contributes. It’s ProFirst, not me first, and “we” before “me.”
Play for Keeps is striving to be the best we can be, through our individual efforts and collectively as a team. We seek to be the best in the world at HR in Hawaii, and we assess our performance against our goal of being the absolute best.
Our clients’ success is our success. We bring urgency, passion and discipline to making improvements for clients. We take it personally to do our best work for every client.
We seek to be continuous learners at ProService. We see growth opportunities in learning from mistakes, in our successes, and acting like a rookie. To reach our full potential, we must always be learning.
Ben Godsey serves as the President and Chief Executive Officer of ProService Hawaii. He is passionate about building ProService into a company that improves the lives of our clients and their employees, so we can build a brighter future for businesses in Hawaii together. Since 2005, under Ben’s leadership, ProService has been an advisor to businesses, growing consistently by introducing many first-to-market HR and workforce management innovations to better service Hawaii employers. Prior to joining ProService, Ben was the co-founder of Headland Partners, a search fund formed to acquire and run small businesses. Ben received his MBA from the University of Chicago Booth School of Business, with high honors and a Bachelor’s Degree in biology from Pomona College.
Nelson Befitel serves as Chief Counsel and operational leader at ProService Hawaii. Since joining the company in 2007, Nelson has built and maintained high performing operational and client services teams and was instrumental in developing many of ProService’s first to market innovations: the launch of our Human Resource Outsourcing (HRO) service, proprietary health care plans with HMSA, captive programs for Workers’ Compensation and TDI, and a claims administration (TPA) business unit that allows ProService to administer and adjudicate its workers’ compensation claims. Prior to ProService, Nelson served as Hawaii’s Director of Labor & Industrial Relations under Governor Lingle from 2003 to 2007 where he implemented key workers’ compensation reform initiatives, facilitated the entry of a new health care carrier into the Hawaii market, and worked with the Prepaid Health Care Council to approve innovative health care plans. He has practiced law both in the public sector and as a private attorney, and received a bachelor’s degree in journalism from the University of Hawaiʻi at Mānoa, and a law degree from Arizona State University College of Law.
As Chief Operations Officer, Miki Hardisty is responsible for driving world-class operations for our Service Teams. This includes leading our Technology Team to align our technology efforts to deliver great service and support to our clients. With an extensive background in digital technology, Hardisty leverages advanced strategic insight and technical expertise to execute her vision and productize data solutions. Her passion is to facilitate innovation and guide organizations towards product and customer-centricity. Prior to joining ProService in 2020, Miki was the Chief Technology Officer of Jack in the Box and her work experience includes leading a Product Management organization at Dell, where she also served as Chief of Staff to the Chief Information Officer. Miki has a Bachelors of Science from the University of Washington and a Masters in Data Science and Engineering from the University of California in San Diego.
As ProService’s Chief Revenue Officer, Ernest Ahumada oversees the business development team whose mission is to help the broader Hawaii business community find the best HR solutions to meet their growth needs. As a leader, Ernest prides himself on working side by side with employees at all levels to learn, teach and grow. Prior to joining the ProService team, Ernest spent 16 successful years with ADP, including management roles in both Hawaii and California, and most recently served as its Divisional Vice President of Sales for the entire Western Region of the United States.
Michelle Kirk serves as ProService’s Service Team Executive, where she works collaboratively to develop, lead and execute the vision and strategies of ProService. Her talent for hiring, training, and developing customer service talent allows ProService to deliver the absolute best, most consistent, accurate, responsive and caring service experience to Hawaii’s employers. Prior to joining ProService in 2017, Michelle worked as a Merchandise Manager at Walmart, and before that quickly made her way through the ranks of JCPenny, starting off as a Commission Sales Associate and graduating to Vice President of Corporate Talent Acquisition. Michelle is a graduate of the University of Arizona.
As Chief Financial Officer, Michael Green is responsible for fueling the company’s growth and profitability across the organization. His depth of knowledge and experience allows Michael to enable impressive growth, pursue innovative go-to-market business models, and process innovations for scale and margin optimization. Prior to joining ProService, Michael worked in finance leadership roles in industry-leading public and private equity-backed organizations like Dell, Intel, IBM, Asurion, and various companies in the technology and service space. Following his service in the US Navy, Michael obtained his Bachelor’s Degree from the University of Michigan, before earning his MBA from Duke University.
Jordan Conley has been with ProService 2011 and oversees the financial actions of the company. He is passionate about helping our small business clients navigate complexities of being an employer so they can focus on growing their business. Prior to ProService, Jordan was an executive at CoAdvantage, an HR outsourcing firm with a national footprint. He began his career on the founding team of ZeroChaos, a firm which helped large companies manage contingent workers. Jordan holds an MBA from the Crummer Graduate School of Business at Rollins College in Winter Park, Florida.
Supporting people is what we’re all about, on the job and off. We’re not a multinational corporation with an office in Hawaii, we’re a business rooted in Kailua-Kona since 1994 that now has five offices on four islands. That’s just one of the reasons we’re committed to giving back to our local communities. We’ve been on Hawaii Business Magazine’s Most Charitable list since it started in 2014, and we work hard to expand our programming every year.
For the 16th consecutive year, ProService was named a “Best Place to Work” by Hawaii Business Magazine. This great honor...
100% of Employees Rally Around the Community, Donating Over $150,000 to AUW ProService Hawaii, the leading provider of Human Resource...
Chung to Drive Strategic Projects Across the Growing Organization ProService Hawaii, the leading provider of Human Resource solutions in the...
ProService Hawaii, the leading provider of Human Resource solutions in the state, announced today that Ernest Ahumada has joined the...
HONOLULU, HAWAII (November 5, 2021) – ProService Hawaii’s Chief Operations Officer, Miki Moore-Hardisty, was recently honored at Pacific Business News’...
HONOLULU, HAWAII (October 1, 2021) – With Hawaii’s state vaccination rate hovering in the low 70% range, the fight against...
HONOLULU, HAWAII (June 29, 2021) – With tourism bouncing back to near pre-pandemic numbers and federal stimulus money running out,...
HONOLULU, HAWAII (May 10, 2021) – ProService Hawaii has promoted Miki Moore-Hardisty to Chief Operations Officer. As COO, Moore-Hardisty will...
HONOLULU — Building a stronger, more resilient community requires teamwork and collaboration between Hawaii’s private, public and nonprofit sectors. When...
HONOLULU – Hawaii Business magazine has named ProService Hawaii as one of Hawaii’s Best Places to Work for the 15th...
HONOLULU – For the seventh straight year, ProService Hawaii has participated in charitable giving to Aloha United Way (AUW) with...
Bill’s pass into law is a victory for already struggling Hawaii businesses & employers HONOLULU – Governor Ige’s signing of...
HONOLULU – The current uptick in COVID-19 cases comes at crossroads with struggling Hawaii businesses bracing for the lingering threat...
HONOLULU, HAWAII (December 11, 2020) – ProService Hawaii is sounding the alarm on what could be a devastating effect for...
HONOLULU – One in four women are considering downshifting their careers or leaving the workforce entirely because of the impact...
HONOLULU – ProService Hawaii says there’s a sense of urgency in business survival right now. To help, Hawaii’s leader in...
HONOLULU – In a time when many Hawaii businesses are struggling through the COVID crisis, ProService Hawaii has found a...
HONOLULU – Hawaii’s leader in HR management, ProService Hawaii, says employee wellbeing must not be overlooked, especially during a pandemic....
HONOLULU – We are in unprecedented times of disruption with COVID-19. More than ever, it's essential for companies to effectively...
HONOLULU – Against the backdrop of a complicated reopening process, many HR managers and business owners are scrambling to find...
HONOLULU – As Hawaii’s economy began to reopen, the state’s leading HR management company, ProService Hawaii, prepared tactics that could...
HONOLULU – As Hawaii moves towards economic recovery through the reopening of businesses, ProService Hawaii has been fielding many questions...
HONOLULU – Since April 23, ProService Hawaii has been hosting virtual CEO Roundtables with Hawaii business leaders for live, exclusive...
HONOLULU – Less than a week into the second round of PPP funding, Hawaii businesses have received 7,717 loans totaling...
HONOLULU – ProService Hawaii is hosting an exclusive live series called “CEO Insight With…” this Thursday, April 23 at 11:00...
HONOLULU, HAWAII (April 13, 2020) – With so many Hawaii businesses seeking financial help during the Covid-19 crisis, the state’s...
Applications for small business loans under the new federal CARES Act are being accepted starting today and ProService Hawaii says...
HONOLULU, HAWAII (March 2, 2020) – Hawaii employers face the real possibility of managing fears and safety within their workplace...
As the midterm elections near, Hawaii employers need to be aware of their employees’ rights when it comes to casting...
Labor costs, made up of wages, benefits, insurance, taxes, admin, and more, can account for up to 70 percent of...
ProService Hawaii scored in the top five businesses state-wide in Pacific Business News's list of “Hawaii’s Best Workplaces 2018” for...
ProService Hawaii has hired experienced finance and accounting professional Gary Co as controller. In his new role, Co will be...
A first job interview can be intimidating. But it doesn't have to be. So how can you leave a good...
ProService Hawaii has launched several new innovative services to help businesses further attract qualified candidates and convince top performers to...
ProService Hawaii has launched PROitForward, a company-wide service project that encourages employees to “pay it forward” to local communities.
Man's best friend accompanied their owners at work on Friday. That's because it's take-your-dog-to-work day.
ProService Hawaii, the State’s leading HR management firm, is proud to announce that FFL Partners (“FFL”) has invested in the...
Continuing on a rapid growth curve, ProService Hawaii has promoted two professionals to the management level: Casey Graves is now...
Continuing a rapid growth curve, ProService Hawaii has promoted two professionals to the management level: Tiffany Donnelly has been named...
ProService Hawaii has moved its Kauai offices to a new location in the Kauai Village Shopping Center at 4-831 Kuhio...
ProService Hawaii buying The Hawaii Group's HiHR
A Q&A from Biz Journals with Ben Godsey. ProService Hawaii was bought in 2005 by Ben Godsey, its current president...
100% of Employees Rally Around the Community, Donating Over $150,000 to AUW ProService Hawaii, the leading provider of Human Resource...