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Goal Setting for Personal & Professional Success

For All Employees: Setting clear goals can help you achieve both personal and professional goals. Explore a goal-setting model, gain an understanding of the common pitfalls, and learn to write goals effectively. August 9 | 12:00PM - 1:00PM HST Client Registration | Not a Client? Become One.

Feedback, Coaching, and Setting Performance Expectations

For Managers. Your employees want to hear from you. Learn your role in guiding them to their top performance every day, as well as long-term retention. 60 min. July 20 | 4:00PM - 5:00PM HST Client Registration | Not a Client? Become One. August 10 | 4:00PM - 5:00PM HST Client Registration | Not a Client? Become...

Build High-Performing Teams

For Managers. Learn how to empower your teams to accomplish their goals by coaching them before, during and after the obstacles they confront with empathy and practicality. Importantly, understand how the ways you as the leader communicate and build trust directly drives individual and team trust, engagement and production. 60 min. August 2 | 11:00AM -...

Boost Team Performance by Effectively Managing Crisis

For Managers. Does it feel like you and your team are not in-sync? Do you spend a lot of time dealing with employee conflicts? Learn how to coach your team and how to hold to build expectations, accountability and trust to promote productivity and engagement. 60 min. August 9 | 11:00AM - 12:00PM HST Client Registration |...

Grow a Healthy, Productive Team

For Managers. Have you noticed that your star performers are failing to deliver results like they used to? Do you notice employees calling out sick more? Do you work in a high-stress, dynamic work environment? In this class you will learn how to recognize symptoms of stress that can lead to burnout. You will be...

Use Your Emotional Intelligence to Boost Employee Performance

For Managers. Learn how you can improve employee engagement, productivity and loyalty by using your emotional intelligence. Reflect on how your actions impact each employee and practice flexing this skillset. 60 min. July 26 in-person workshop will be held at our ProService office in Hawaii Kai. July 26, 2022 | 12:00PM - 1:00PM HST Client Registration...

The Critical First 90 Days: Quickly Onboard & Ramp Your New Hires for Success

For Managers. New hires perform well in their jobs and stay with you when you set a consistent tone from Day 1. Learn how to communicate clear expectations, build the right relationships and outline growth opportunities in their first 90 days. 60 min. July 28 | 4:00PM - 5:00PM HST Client Registration | Not a Client? Become...

Unleash the Power of Belonging. Diversity, Equity & Inclusion in Hawaii

For Managers. Are you trying to blend the wisdom of your experienced workers with the energy of your new hires? Or struggling with outright workplace conflict? We will explore the root causes of the “invisible barriers in plain sight” that are unique to our diverse Hawaii workforce. 60 min. July 19 will be an In-person...

Breaking Down Silos

For Managers. Are there barriers that stand in the way of collaboration and communication in your organization? Does your organization lack the transparency needed to achieve results, increase efficiency and enhance the flow of information? In this workshop, you will learn how to break down silos and connect within your team. Learn effective strategies to...

Customer Service Excellence

For All Employees: During the session, participants will spend time defining what excellence should look like in their roles and looking at their service through the eyes of the customer. This training is appropriate for anyone who interacts with customers or clients, whether internal or external. August 18 | 12:00PM - 1:00PM HST Client Registration |...

Recruitment Essentials: How to Attract & Hire the Right Talent Faster

For Managers. Learn how to identify your ideal candidate by aligning departmental goals and deliverables with a Job Scorecard that draws in more of the candidates you want, and speeds up your recruitment process. 60 min. July 26 | 4:00PM - 5:00PM HST Client Registration | Not a Client? Become One. August 18 | 4:00PM - 5:00PM...

Effective Leadership Communication

For Managers. Hawaii’s top leaders use everyday interactions to deepen trust, engagement and understanding within their organization. Learn how to communicate with employees, clients, colleagues and more in order to become more impactful as a leader. 60 min. July 21 | 11:00AM - 12:00PM HST Client Registration | Not a Client? Become One. July 26 in-person...