IMPORTANT: If you would like to enroll in this benefit between December 20 – 31, you will need to submit a paper form. Online enrollment is not available during this timeframe.
Please contact ProService by phone or email so that we can provide you with your enrollment form:
Why enroll in a Health Care FSA?
A Health Care Flexible Spending Account (FSA) is a voluntary benefit option that allows you to use tax-free dollars to pay for out-of-pocket health care expenses that you incur for yourself and your immediate family members. This benefit can be used to pay for expenses such as co-insurance, prescription medication co-pays, and other expenses that are not covered by your health, dental, vision, and drug insurance.
Please check with either your employer or ProService Hawaii if you are eligible for this benefit.
Per IRS tax rules, the following are not eligible to participate:
You’ll need your NBS Employer ID number to enroll online. This information is available on your Open Enrollment instructions packet. Or, call ProService Hawaii at (808) 394-3118 to get your NBS Employer ID.
How to enroll online:
If this is your first time participating in the FSA, you will need to first enroll by following the above “If I am eligible, how do I enroll?” question, then you can set up your online account.
Get to the website:
Complete the required fields of the registration form:
Go to my.nbsbenefits.com. Under the QuickLinks section at the bottom of the page, click on Eligible Expenses and you’ll find tools like an eligibility list and FSA calculator that can help you estimate how much you can save with FSA.
You can submit claims to National Benefit Services (NBS) in the following ways:
The plan will automatically rollover up to $500* in your FSA account for use in the next plan year. Any amount in excess of the $500 will be forfeited.
There is a run out period between January 1 – March 31 to file claims for services rendered in the previous calendar year. This means you will have until March 31, 2022 to file claims for services rendered in 2021.
*Note: The rollover amount will vary depending if your employer opted to increase this amount per IRS cost of living adjustments.
Changes can only be made within 30 days of a qualifying event and will take effect on the first of the following month. The IRS determines what is considered a qualifying event or qualified change of status. Some examples of qualified changes are birth of child, death, divorce, or marriage.
Your participation and salary deduction ends. You will no longer be able to incur expenses for reimbursement as of your termination date. You have 90 days from the date of termination to submit claims for expenses incurred prior to the termination date. Any balance left in the account after 90 days will be considered forfeit. You may choose to continue this coverage under COBRA.
If you have questions or need assistance with your employee benefits, contact the ProService Hawaii Open Enrollment Hotline between Monday – Friday, 8am – 5pm.