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Emotional Intelligence at Work

For All Employees. Discover the importance of Emotional Intelligence to enhance your personal and professional development. Emotional intelligence (or EQ) is the ability to recognize, understand and handle your own emotions, and those of others. Foster an awareness for what you are feeling and how to manage your emotions to enhance your relationships and performance...

Empowered Problem-Solving

For All Employees. Highly sought after by employers in every industry, effective problem-solving skills can help you both perform and progress at work. Problems are common in the workplace, yet are also frequently accompanied by discomfort and uncertainty. Learn a 5 step process to help you find solutions effectively and with confidence, and gain 5...

Goal Setting

For All Employees. Setting clear goals can help you achieve both personal and professional goals. Explore a goal-setting model, gain an understanding of the common pitfalls, and learn to write goals effectively. Client Access | Not a Client? Become One.

Grow Your Resilience

For All Employees. Success in work and life requires resilience, yet it takes both intention and practice to grow our resilience. In this interactive learning experience, you will learn to identify the distinguish characteristics of resilient people and what resilience looks like at your workplace. Assess your own level of resilience in the workplace on...

Professionalism

For All Employees. For any industry, professionalism is part of our job experience. Being professional is one of the most important factors for success at work. Get a clear understanding of what professionalism means and what professional behaviors look like. Client Access | Not a Client? Become One.

Remote Work: Working Together When We’re Not Together

For All Employees. Working remotely is a significant, even daunting, change for many employees and employees -- many of whom have worked onsite for their entire careers. This webinar will empower you to be productive and stay connected with others while working remotely. Client Access | Not a Client? Become One.

The Power of Communication

For All Employees. Successful communication is as much about receiving information correctly as it is about delivering. Gain tips and tools to do both more effectively and reduce misunderstandings at work. Improve feedback and communication within the workplace by utilizing active listening techniques. Certification Quiz available. Client Access | Not a Client? Become One.

Your Kuleana as a Team Player

For All Employees. Learn how to contribute to team success and recognize the expectations and responsibilities of both team leaders and team members. Review the stages of team development and understand how to conduct effective meetings, solve problems and accomplish goals. Client Access | Not a Client? Become One.

Interviewing: What’s Better Left Unsaid

For Managers. Learn about the legal obligations that employers should be aware of during the interview process, and why some things are better left unsaid. Review examples of interview questions to avoid, alternative questions that are job related, and best practices to help you stay compliant during the next interview you conduct. Client Access |...

ProTip – EPLI

For Managers. Employee related claims are on the rise. Being faced with these claims can have a catastrophic impact on the finances and reputation of businesses' regardless of size or industry. Take a minute to check if your business is prepared to handle claims like discrimination or wrongful termination. Client Access | Not a Client?...

ProTip – Latest COVID-19 Guidance

For Managers. Do you have an employee who has tested positive for COVID-19 or is showing symptoms? Stay up to date with the latest guidance for a safe workplace. Client Access | Not a Client? Become One.

ProTip – Safe Lifting

For Employees. Back injuries are among the most common injuries in Hawaii workplaces and the vast majority of them can be avoided. Share this tip for proper lifting with your staff. Client Access | Not a Client? Become One.

If you haven’t signed up for the new ProService Login, please continue to use the direct links to Prism below. For further login assistance, please call the Employee Service Center at 808-394-4162.