FOR MANAGERS & ADMINISTRATORS:

Making sure employees get paid accurately and on-time is more critical now more than ever. Please partner with us on the following:

Submit timesheets on time: Please submit your timesheet no more than 1 business day after your pay period has closed to ensure the most timely and accurate processing and delivery of your payroll.

All payroll reports will be accessible online: Paper reports will no longer be available and will only be available online. Follow the instructions for your HR platform listed below to access your online reports. Or, for further assistance please contact your Payroll Services Coordinator.

Set-up online bill payments for payroll invoices: If you normally pay your invoice by check via mail or walking into our office, we will no longer be accepting this as a form of payment. Please call your Payroll Services Coordinator for instructions on how to deposit into our American Savings Bank account.

Click here to download a direct deposit flyer with instructions for your employees.

FOR EMPLOYEES:

Please inform your employees that we’re changing some of our paper processes to digital to better support their needs.

Encourage employees to set up direct deposit: As your HR partner, we strongly advise that your employees set up direct deposit immediately. We anticipate an influx of direct deposit requests as this payment method better protects your team should operations at the post office or banks be disrupted. To ensure a timely transition from live checks to direct deposit, please have employees follow these instructions and submit it to us by Friday, March 20.

All live checks will be mailed: While Direct Deposit is much more efficient and timely for you and your employees, in unusual circumstances where employees must receive a live check, we will mail it to the employee’s home address on record via US Postal Service. We apologize that during our office closure, in-person pick-up of live checks will be unavailable. All direct deposit stubs will be available online.

All pay stubs will be accessible online: Please inform employees that all pay stubs will only be available online. We will no longer be able to mail paystubs. Follow the instructions below to login to your HR platform.