Welcome to Client Training & Development

Learn about the training opportunities ProService offers and how to level up your leaders and your team.

ProAcademy is coming April 1, 2026!

Starting May 1, all training courses available on this page will move to ProAcademy — accessible through your HR platform at login.proservice.com.

Unlock Your Team's Potential with Impactful Training Solutions

With ProService by your side, building a rockstar team of exceptional people has never been more convenient or impactful. Our expert trainers are here to share the latest industry guidance and empower your team with opportunities to grow. Take advantage of our extensive, complimentary selection of over 100 courses, available in multiple formats including live webinars, in-person, on-site, and on-demand options.

How to Retain Hourly Workers (Hint: It's Not All About the Money)
Coming Soon

Introducing ProAcademy

ProAcademy is your new home for HR, CPR, and Safety trainings. Enroll in training events, view upcoming sessions, and track your progress — all in one place.

  • ✓ Enroll in training events
  • ✓ View and manage upcoming sessions
  • ✓ Track your team's progress

ProAcademy will be accessible directly through Prism, your HR platform. Simply log in to Prism as you normally would and look for the ProAcademy tile on your dashboard.

ProAcademy: Launching April 1, 2026

Explore Key Training Areas

Our experts deliver training through courses, programs
and certifications in these three key areas.

HR Training

Enhance your team with industry guidance from our experts. Get access to 100+ HR courses spanning compliance, leadership, employee development, and team building topics.

Learn More about HR Training

CPR Training

Safeguard your workplace with our CPR, AED, First Aid, and Basic Life Support courses led by our in-house team of American Heart Association certified instructors. 



Learn More about CPR Training

Safety Training

Access expert-led safety courses and OSHA certifications. Choose from 40+ topics, tailored to your needs. In-person, virtual, and on-demand options ensure compliance.


Learn More about Safety Training

View Upcoming Live Training

Whether in person or virtual, join our experts at one of our upcoming live training sessions! If you can't find a live session that meets your needs, browse our library of on-demand training. 

March 3, 2026, 8:30 am

Step Into Leadership (OAHU)

Virtual
| Oahu

Register your aspiring leaders for this in-person event on March 3rd from 8:30PM-12:30PM at the Salvation Army KROC Center (Ewa Beach). This program (formerly known as Aspire Leadership) is most valuable for employees with no prior management experience, desire to excel in a future leadership position, and willingness to engage in group discussions and complete practical application exercises.

Register Now
March 5, 2026, 12:00 pm

Progressive Discipline

Virtual
| All Islands

This webinar equips leaders with a fair, consistent approach to correcting performance and behavior issues while reducing risk and supporting employee accountability.

Register Now
March 9, 2026, 9:00 am

Fire Prevention

Virtual
| All Islands

Empower all worksite employees to be able to prevent, prepare for, and resolve any fire emergency safely.

Register Now
March 10, 2026, 8:30 am

Step Into Leadership (BIG ISLAND)

Virtual
| Oahu

Register your aspiring leaders for this in-person event on March 10th from 8:30- 12:30 PM at the W. M. Keck Observatory (Kamuela). This program (formerly known as Aspire Leadership) is most valuable for employees with no prior management experience, desire to excel in a future leadership position, and willingness to engage in group discussions and complete practical application exercises.

Register Now
March 12, 2026, 12:00 pm

Recognizing Feedback Triggers

Virtual
| All Islands

Learn why feedback gets dismissed and how to reframe discomfort into curiosity—turning feedback into growth and improvement.

Register Now
March 13, 2026, 9:00 am

All Age CPR/First Aid/AED (KONA)

In person
| Hawai'i

Designed to prepare students to provide first aid, CPR, and automated external defibrillator (AED) on all ages in a safe and timely manner.

Register Now
March 17, 2026, 8:30 am

Step Into Leadership (MAUI)

Virtual
| Oahu

Register your aspiring leaders for this in-person event on March 17th from 8:30- 12:30 PM at the The King Kamehameha Golf Club (Wailuku). This program (formerly known as Aspire Leadership) is most valuable for employees with no prior management experience, desire to excel in a future leadership position, and willingness to engage in group discussions and complete practical application exercises.

Register Now
March 18, 2026, 11:00 am

Documenting Employee Performance

Virtual
| All Islands

Learn effective, legal documentation of performance, conduct, and corrective actions to support decisions and protect your organization.

Register Now
March 23, 2026, 9:00 am

HIOSH Inspection Preparedness

Virtual
| All Islands

A walk-through course on what to expect from an inspection, documents needed, and why it matters to be in compliance with the standards.

Register Now
March 23, 2026, 12:00 pm

Emotional Intelligence

Virtual
| All Islands

Strengthen EQ to manage emotions, improve communication, navigate conflict, and build healthier relationships.

Register Now
March 24, 2026, 8:30 am

Step Into Leadership (KAUAI)

Virtual
| Oahu

Register your aspiring leaders for this in-person event on March 24th from 8:30- 12:30 PM at the Sheraton Kauai Coconut Beach Resort (Kapa'a). This program (formerly known as Aspire Leadership) is most valuable for employees with no prior management experience, desire to excel in a future leadership position, and willingness to engage in group discussions and complete practical application exercises.

Register Now
March 30, 2026, 12:00 pm

Mandated Reporter

Virtual
| All Islands

This training focuses on recognizing, responding to, and reporting suspected abuse or neglect in compliance with state law.

Register Now
April 7, 2026, 8:30 am

Management Certification Program (OAHU)

In person
| Oahu

Register your managers for the 3-Day in-person Management Certification Program starting on April 7th at the The Salvation Army KROC Center. This program will equip your managers with practical techniques to lead people through each stage of the employee life cycle, from recruitment to retention. Session topics will cover Excellence in Hiring & Onboarding, Managing Day-to-Day Performance, and Engaging &...

Register Now
April 7, 2026, 9:00 am

Bloodborne Pathogens

Virtual
| All Islands

This training will help employees understand the requirements mandated by OSHA regarding occupational exposure to BBP while at work.

Register Now
April 8, 2026, 9:00 am

Basic Life Support for Healthcare professionals (KONA)

In person
| Hawai'i

Designed to provide a wide variety of healthcare professionals the ability to recognize several life-threatening emergencies, provide CPR, use an AED, and relieve choking in a safe, timely, and effective manner.

Register Now
April 8, 2026, 9:30 am

Basic Life Support for Healthcare professionals (OAHU)

In person
| Oahu

Designed to provide a wide variety of healthcare professionals the ability to recognize several life-threatening emergencies, provide CPR, use an AED, and relieve choking in a safe, timely, and effective manner.

Register Now
April 8, 2026, 1:00 pm

Email & Phone Skills

Virtual
| All Islands

Gain best practices for written and verbal communication, reduce miscommunication, and strategies to promote understanding.

Register Now
April 15, 2026, 9:00 am

All Age CPR/First Aid/AED (OAHU)

In person
| Oahu

Designed to prepare students to provide first aid, CPR, and automated external defibrillator (AED) on all ages in a safe and timely manner.

Register Now
April 16, 2026, 11:00 am

Investigating Employee Issues

Virtual
| All Islands

This session covers how to prepare for an investigation, common questions to consider, and a 6-step process to conducting an investigation.

Register Now
April 17, 2026, 9:00 am

Basic Life Support for Healthcare professionals (MAUI)

In person
| Maui

Designed to provide a wide variety of healthcare professionals the ability to recognize several life-threatening emergencies, provide CPR, use an AED, and relieve choking in a safe, timely, and effective manner.

Register Now
April 20, 2026, 11:00 am

Accident Prevention

Virtual
| All Islands

This training is designed to help identify hazards in the workplace and how to mitigate those hazards.

Register Now
April 20, 2026, 12:00 pm

Empowered Problem Solving

Virtual
| All Islands

Identify root causes, evaluate the best path forward and implement practical solutions

Register Now
April 28, 2026, 1:00 pm

Effective Communication

Virtual
| All Islands

Balance honesty with empathy and practice active listening to enhance understanding.

Register Now

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