Candidate FAQs

To apply, visit our careers page at proservice.com/career. Once you find a role that interests you, click “Apply Now” to submit your application. All you’ll need to upload is your resume and cover letter if you’d like. Make sure to complete all sections of the application to give us a full view of your qualifications.

We recommend submitting a current resume that highlights your relevant experience, skills, and accomplishments.

You should receive a confirmation email shortly after applying. Our Talent Acquisition team reviews each application carefully and aims to get back to candidates as quickly as possible. If your qualifications are a match, we’ll reach out to schedule a phone screen or interview. If the role isn’t a match at this time, you’ll also be notified via email.

Our interview process is designed to give both you and ProService Hawaii a chance to get to know each other better. It typically includes:

• Initial Phone Screen: A short, 30-minute conversation with a member of our Talent Acquisition team to learn more about your background and discuss the role.
• Hiring Manager Interview: A more in-depth conversation with the hiring manager about your experience and how you could contribute to the team.
• Panel Interview: A comprehensive interview with the hiring manager and a senior leader, designed to explore your career history, achievements, challenges, and key learning experiences in detail. This allows us to gain deeper insights into how you approach your work and align with our team and organizational goals.
• Final Call with the President: A conversation with our President focused on culture and values. This is an opportunity to discuss how you align with ProService Hawaii’s mission, core values, and vision for the future.
• Reference Checks and Verbal Offer: If you reach this stage, we will conduct reference checks by contacting previous employers or colleagues. After successful reference checks, we will extend a verbal offer, followed by a formal written offer outlining the details of your employment.

Our Talent Acquisition team will keep you informed throughout the process, and we encourage you to reach out if you have any questions.

While timelines can vary depending on the role and candidate availability, the typical process takes around 3-4 weeks from the time of application to the final decision. We aim to make decisions quickly and we’ll keep you informed every step of the way.

We’re looking for candidates who align with our core values centered around having a high bar of excellence, accountability, resourcefulness and tenacity. Aside from necessary technical skills, we value problem-solvers, collaborators, and people who are passionate about our purpose. We also seek candidates who demonstrate strong communication skills, adaptability, and a growth mindset.

Yes! Many of our roles offer flexibility through remote or hybrid work arrangements, depending on the position and team needs. We believe in providing employees with a work environment that best supports their productivity and well-being while still fostering strong collaboration across teams. Note that roles open to remote workers do require candidates to be available to work during Hawaii Standard Time.

Our benefits package supports your health, well-being, and career growth. Benefits include:

• Health, Dental & Vision Insurance: Comprehensive plans to keep you and your family covered.
• 401(k) Retirement Plan: We offer a company match to help you invest in your future.
• Paid Time Off & Holidays: Generous PTO, plus paid holidays to recharge.
• Wellness Programs: Discounts on gym memberships, wellness challenges, and mental health resources.
• Professional Development: Access to leadership training, mentorship, and continuing education.

Team Building & Company Events: Regular company events, including team outings, celebrations, and community service opportunities.

At ProService Hawaii, we pride ourselves on a supportive and collaborative culture. We are deeply committed to our mission of helping businesses succeed, and we foster an inclusive environment where innovation, teamwork, and continuous learning are encouraged. Our employees take pride in the impact they make and are motivated to push boundaries while upholding our core values.

We’re passionate about growing our people. Whether it’s through internal mobility, mentorship programs, or leadership training, we offer various opportunities to develop your career. We also encourage regular feedback and performance check-ins to help you reach your professional goals.

Yes! If multiple roles align with your skills and experience, feel free to apply to more than one. However, we recommend focusing on roles that are the best fit for your qualifications and career interests to increase your chances of success.

If there’s no current opening that fits your background, we encourage you to apply under General Interest; which allows you to share your resume with our team for consideration of current and future openings. In addition you can sign up to join our talent community to stay connected with ProService Hawaii and receive updates about future job openings that match your skills and interests.

You can check the status of your application by logging into your profile on our job portal. Our Talent Acquisition team will also keep you informed throughout the process. If you have any questions, feel free to reach out to us at [email protected]

ProService Hawaii is committed to providing an inclusive hiring experience for all candidates. If you need accommodations during any stage of the hiring process, please let us know by contacting [email protected]. We are happy to work with you to ensure a smooth and comfortable experience.

If a position has been filled or closed, we will notify you via email. We encourage you to explore other open roles on our careers page or join our Talent Community to be considered for future opportunities that align with your experience.