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Our Company
Meet ProService Hawaii
We Empower Employers to Succeed in Hawaii
At ProService Hawaii, we help employers hire, manage and grow their team with a suite of solutions to meet their needs for payroll, employee benefits, HR and compliance. Since our inception in 1994, we’ve been on a journey that has taken us from a small office in Kailua-Kona to one of Hawaii’s Top 250 employers and Best Places to Work. Today our offices are roomier, but our mission is the same: helping employers to succeed in Hawaii.
Voted Hawaii's Best
2021 & 2022
Hawaii's Top 250 Companies
2000-2024
Voted Best Places to Work
2006-2025
ESAC Accredited
2006-2025
Leadership Team
Ben Godsey
CEO
David Hijirida
President
Nelson Befitel
Chief Admin Officer & General Counsel
Jordan Conley
Head of Corporate Development, Insurance, & Benefits
Sam Sharma
Chief Financial Officer
Michelle Leon-Guerrero
Chief People Officer
Erik DeRyke
VP of Client Growth and Retention
Tami Minami
VP Business Process Improvement
Our Core Values
ProFirst
ProFirst is understanding that our company and our culture is something each of us owns and to which everyone contributes. ProFirst is not me first. It's “we” before “me.”
Clients are Partners
Our clients’ success is our success. We bring urgency, passion and discipline to making improvements for clients. We take it personally to do our best work for every client.
Be a Pro
Be a Pro is bringing urgency, passion, and discipline to everything we do. We take it personally to do our best work for every client.
Play for Keeps
Play for Keeps is striving to be the best we can be, through our individual efforts and collectively as a team. We seek to be the best in the world at HR in Hawaii, and we assess our performance against our goal of being the absolute best.
We Learn
We seek to be continuous learners at ProService. We see growth opportunities in our successes, mistakes, and acting like a rookie.
Our Journey
| 1994 | Founded in Kailua-Kona |
|---|---|
| 2005 | Ben Godsey appointed as President & CEO |
| 2011 | Launched proprietary health insurance program and reached 100 employees |
| 2013 | Reached 20,000 worksite employees served |
| 2016 | Acquired HiHR |
| 2017 | Announced new investment partner - FFL Partners |
| 2023 | Welcomed Silver Lake as a new investment partner. Acquired Makai HR and reached 50,000+ worksite employees served across Hawaii. |
| 2024 | Celebrating 30 years in business! |
Giving Back to Our Community
Rooted in Kailua-Kona since 1994, we now have five offices on Oahu, Maui, Kauai, and Big Island. We're passionate about supporting the islands and giving back to our local non-profits. That’s just one of the reasons we're committed to broadening our initiatives to serve and uplift the Hawaii community.
