Employee Training

Helping you build a better workforce.

As a ProService Hawaii client, you are provided with the most effective HR training programs for your managers and employees – all included as part of your service offering.

Our certified HR professionals offer training on a wide variety of HR topics. To see upcoming training sessions, check out our Events Calendar.

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CERTIFIED BY THE SOCIETY FOR HUMAN RESOURCE MANAGEMENT (SHRM)

ProService Hawaii is recognized by SHRM to offer Professional Development Credits (PDCs)
for the SHRM-CPsm or SHRM-SCPsm. This program is valid for PDCs for the SHRM-CPsm or SHRM-SCPsm.
For more information about certification or recertification, please visit www.shrmcertification.org.

MANAGEMENT CERTIFICATION PROGRAM

 The Management Certification Program is a training course for those who desire to lead with best practices in workforce management.

2018 Management Certification Program Sessions Calendar

 

 

This program has been approved for 12 (HR(General)) recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). (Each of the 6 modules is worth 2 (HR(General)) recertification credit hours.)

The use of the HRCI seal is not an endorsement by the HR Certification Institute of the quality of the activity. It means that this activity has met the HR Certification Institute's criteria to be pre-approved for recertification credit.

Course Description:

  • Module 1-Knowing Your Leadership Style
  • Module 2-Hiring, Onboarding, and Employee Development
  • Module 3-Aligning People to Goals
  • Module 4-Engaging Employees Through Effective Work Teams
  • Module 5-Communicating Effectively in High Stakes Conversations
  • Module 6-Achieving Success with a Large Project or Initiative

 

Who should attend:

  • Business owners who want to lead with today's best practices in workforce management
  • New and existing managers and supervisors, and emerging leaders, needing the basics of sound management practices and practical techniques for managing people and projects.

 

HR TRAINING AND DEVELOPMENT PROGRAMS

Training and Development Programs

 

MANAGERS / SUPERVISORS TRAINING

INTRODUCTORY

HR Basics tailored specifically for managers and supervisors

COMPLIANCE TOPICS:

  • Employment Law Basics
  • Unlawful Harassment
  • Unlawful Employment Discrimination
  • Wage & Hour Law
  • Workplace Violence

 

STRATEGIC TOPICS:

  • Hiring: From Application to Job Offer
  • Onboarding to Ensure New Employee Success
  • Transitioning from an Employee to Supervisor Position

 

INTERMEDIATE

HR training tailored specifically for managers and supervisors

COMPLIANCE TOPICS:

  • Alcohol/Drug Testing 
  • COBRA
  • Hawaii PrePaid Health Care Act 
  • Hawaii Unemployment Insurance Laws 
  • Hawaii Workers’ Compensation Laws
  • Investigating Employee Misconduct
  • Form I-9 and E-Verify 
  • Pre-Employment Screenings
  • Record Keeping

 

STRATEGIC TOPICS:

  • Conflict Management
  • Corporate Health & Wellness
  • Discipline & Termination
  • Employee Retention
  • Enforcing the Employee Handbook
  • Managing a Multi-Generational Workforce
  • Mentoring, Coaching & Motivating Employees
  • Overcoming Negativity
  • Performance Management
  • Team Building using The Rockefeller Habits
  • Workplace Bullying

ADVANCED

HR Training tailored specifically for managers, supervisors, HR professionals, and administrators

COMPLIANCE TOPICS:

  • Affirmative Action Plan and Policy Program
  • Americans with Disabilities Act (ADA)
  • Age Discrimination Employment Act
  • Collective Bargaining and Labor Negotiations
  • Fair Labor Standards Act (FLSA)
  • FMLA
  • Government Contractor Laws
  • HIPAA
  • How the Legislature Works
  • Immigration Employment Laws
  • Independent Contractor vs. Employee Classification
  • Leave Law Management: WC, TDI, FMLA, HFLL, ADA, Military, Pregnancy & Paid Leaves
  • Legislative Updates
  • NLRB Elections and Procedures
  • Protecting Your Business Intelligence
  • Reduction in Force
  • Whistleblowers Laws
  • Worker Classification: Employees, Independent Contractors, Volunteers and Interns

 

STRATEGIC TOPICS:

  • Attracting & Hiring Top Employees
  • Conducting Effective Interviews
  • Doing Business in Hawaii
  • Effective Job Descriptions
  • Human Mosaic: Building a Diverse Workplace
  • Social Media in the Workplace
  • Talent Development

EMPLOYEE TRAINING

HR and Workplace productivity basics tailored specifically for non-supervisory staff

  • Customer Service Basics
  • Effective Communication in the Workplace
  • Effective Time Management
  • Email Etiquette
  • HIPAA
  • Managing Stress in the Workplace
  • Phone Skills
  • Preventing Discrimination in the Workplace
  • Preventing Workplace Harassment
  • Preventing Workplace Violence
  • Professionalism in the Workplace
  • Team Building – Being a Contributing Team Member
  • Working Effectively with Different Work Styles

ProService came in and gave us a complete package. They’re a one-stop shop, not just great HR but so much more, and it’s those extra services like management training that really make them stand out from the rest. I couldn’t do it without ProService.”

Raymond Gould, General Manager and Vice President - Hawaii DKI

Get a FREE HR Consultation

Discover how ProService Hawaii can bring value to your business.

ProService Hawaii offers a free, no-obligation HR Consultation to determine how our team of experts can help your business grow.

Get Your HR Consultation