Log in to access all of your ProService features. Need help? Visit our help guide.
Other HR Logins
Important: If you are enrolling online via your HR portal, Prism, you do not need to enroll separately in the NBS portal.
Otherwise, please visit the NBS Portal to enroll. You’ll need your NBS Employer ID which will be provided in your Open Enrollment instructions packet. Click here to visit the NBS portal and follow these instructions:
Why enroll in a Parking & Transit Account?
A Parking & Transit Account allows you to use tax-free dollars to pay for monthly parking lot fees and mass transit programs (i.e. Bus Pass).
Unlike the Flexible Spending Account (FSA) plans, this program does not include a “use it or lose it penalty.” Any unused funds will carry forward to the next plan year in which you are an active participant.
Depending on your tax bracket, you could realize a tax savings of 15-30% on health care expenses and lower your IRS reported income which saves you money.
You can use a Parking & Transit Account to pay for your share of expenses for commuting to and from work, reimbursable up to the monthly statutory or plan limit for:
Please check with either your employer or ProService Hawaii if you are eligible for this benefit.
Per IRS tax rules, the following are not eligible to participate:

You’ll need your NBS Employer ID number to enroll online. This information is available on the Voluntary Benefits Options page of your Open Enrollment instructions packet. Or, call ProService Hawaii at (808) 394-3118 to get your NBS Employer ID.
How to enroll online:
1. Click here to visit the NBS portal
2. Enter your NBS Employer ID number found on the Voluntary Benefits Options page of your Open Enrollment packet and click submit
3. Enter your social security number
4. Enter your Last Name
5. Click on “I’m not a robot”
6. Click “Submit”
7. Then you will be able to enter your enrollment information
You can submit claims to National Benefit Services (NBS) in the following ways:
Any remaining balance at the end of the year will rollover to the next plan year.
Yes, you can enroll/change/cancel your election on a month to month basis.
Your participation and salary deduction ends. You will no longer be able to incur expenses for reimbursement as of your termination date. You have 90 days from the date of termination to submit claims for expenses incurred prior to the termination date. Any balance left in the account after 90 days will be considered forfeit. You may choose to continue this coverage under COBRA.
Log in to access all of your ProService features. Need help? Visit our help guide.