BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ProService Hawaii - ECPv6.15.18//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://www.proservice.com
X-WR-CALDESC:Events for ProService Hawaii
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Pacific/Honolulu
BEGIN:STANDARD
TZOFFSETFROM:-1000
TZOFFSETTO:-1000
TZNAME:HST
DTSTART:20210101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Pacific/Honolulu:20220706T192200
DTEND;TZID=Pacific/Honolulu:20220706T192200
DTSTAMP:20260408T232051
CREATED:20220706T234113Z
LAST-MODIFIED:20220706T234113Z
UID:8711-1657135320-1657135320@www.proservice.com
SUMMARY:Cultivating a Respectful Workplace
DESCRIPTION:For All Employees. In order to create an inclusive workplace\, we need to start by cultivating a respectful culture. Respect is the foundation to an inclusive workplace – we can’t have an inclusive workplace if we don’t first have a safe and respectful one.  In this course\, learn what it means to create a respectful workplace\, why it matters\, and how you can transform your workplace one action at a time. \nClient Access | Not a Client? Become One.
URL:https://www.proservice.com/schedule-of-events/cultivating-a-respectful-workplace/
CATEGORIES:Diversity & Inclusion,On-Demand - HR
ATTACH;FMTTYPE=image/png:https://www.proservice.com/wp-content/uploads/2022/07/hr-dei.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Honolulu:20220706T192200
DTEND;TZID=Pacific/Honolulu:20220706T192200
DTSTAMP:20260408T232051
CREATED:20220706T234147Z
LAST-MODIFIED:20220706T234147Z
UID:8712-1657135320-1657135320@www.proservice.com
SUMMARY:Why Diversity & Inclusion Matters
DESCRIPTION:For All Employees. Explore why diversity and inclusion makes a difference for your workplace and our community.  In this short introduction to D&I\,  you will learn about the benefits of inclusion and leave equipped with practical strategies to implement inclusive behaviors in your workplace. \nClient Access | Not a Client? Become One.
URL:https://www.proservice.com/schedule-of-events/why-diversity-inclusion-matters/
CATEGORIES:Diversity & Inclusion,On-Demand - HR
ATTACH;FMTTYPE=image/png:https://www.proservice.com/wp-content/uploads/2022/07/hr-dei.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Honolulu:20220706T192200
DTEND;TZID=Pacific/Honolulu:20220706T192200
DTSTAMP:20260408T232051
CREATED:20220706T234315Z
LAST-MODIFIED:20230123T234407Z
UID:8713-1657135320-1657135320@www.proservice.com
SUMMARY:Best Practices for Discipline & Separation
DESCRIPTION:For Managers. In this webinar we examine the essential principles of progressive discipline\, effective documentation\, and incident investigation. Learn the proper way to handle poor employee performance\, misconduct\, and termination. \nClient Access | Not a Client? Become One.
URL:https://www.proservice.com/schedule-of-events/best-practices-for-discipline-separation/
CATEGORIES:Employee Relations,On-Demand - HR
ATTACH;FMTTYPE=image/png:https://www.proservice.com/wp-content/uploads/2022/07/hr-ee-relations.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Honolulu:20220706T192200
DTEND;TZID=Pacific/Honolulu:20220706T192200
DTSTAMP:20260408T232051
CREATED:20220706T234451Z
LAST-MODIFIED:20220706T234451Z
UID:8714-1657135320-1657135320@www.proservice.com
SUMMARY:Best Practices for Progressive Discipline
DESCRIPTION:For Managers. Designed for supervisors\, managers\, human resource professionals and business owners who oversee employees that may not yet be meeting business standards. Define progressive discipline and consider how it fits within the broader role of supervisory duties. Explore the significance of disciplinary action in the workplace and how to determine the appropriate response for a given set of circumstances. Discuss how to lead productive disciplinary conversations\, including how to foster effective communication in employee on-boarding and incident meetings. \nClient Access | Not a Client? Become One.
URL:https://www.proservice.com/schedule-of-events/best-practices-for-progressive-discipline/
CATEGORIES:Employee Relations,On-Demand - HR
ATTACH;FMTTYPE=image/png:https://www.proservice.com/wp-content/uploads/2022/07/hr-ee-relations.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Honolulu:20220706T192200
DTEND;TZID=Pacific/Honolulu:20220706T192200
DTSTAMP:20260408T232051
CREATED:20220706T234636Z
LAST-MODIFIED:20220706T234636Z
UID:8715-1657135320-1657135320@www.proservice.com
SUMMARY:Part 1: Preparing for an Investigation
DESCRIPTION:For Managers. For business owners\, human resources professionals\, and any supervisors\, managers or leaders who may need to conduct internal investigations as a result of employee complaints or concerns. Part 1 of 2 in the Investigating Employee Issues and Concerns course\, covering how to prepare for an investigation\, and common questions and principles to consider throughout the process. \nClient Access | Not a Client? Become One.
URL:https://www.proservice.com/schedule-of-events/part-1-preparing-for-an-investigation/
CATEGORIES:Employee Relations,On-Demand - HR
ATTACH;FMTTYPE=image/png:https://www.proservice.com/wp-content/uploads/2022/07/hr-ee-relations.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Honolulu:20220706T192200
DTEND;TZID=Pacific/Honolulu:20220706T192200
DTSTAMP:20260408T232051
CREATED:20220706T234717Z
LAST-MODIFIED:20220706T234717Z
UID:8716-1657135320-1657135320@www.proservice.com
SUMMARY:Part 2: Conducting an Investigation
DESCRIPTION:For Managers. For business owners\, human resources professionals\, and any supervisors\, managers or leaders who may need to conduct internal investigations as a result of employee complaints or concerns. Part 2 of 2 in the Investigating Employee Issues and Concerns course\, covering the six steps to conduct an effective investigation. \nClient Access | Not a Client? Become One.
URL:https://www.proservice.com/schedule-of-events/part-2-conducting-an-investigation/
CATEGORIES:Employee Relations,On-Demand - HR
ATTACH;FMTTYPE=image/png:https://www.proservice.com/wp-content/uploads/2022/07/hr-ee-relations.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Honolulu:20220706T192200
DTEND;TZID=Pacific/Honolulu:20220706T192200
DTSTAMP:20260408T232051
CREATED:20220706T234754Z
LAST-MODIFIED:20220706T234754Z
UID:8717-1657135320-1657135320@www.proservice.com
SUMMARY:Reductions in Workforce
DESCRIPTION:For Managers. The current global pandemic is causing short-term stress and financial hardship for small businesses. Small business owners are looking for ways to reduce expenses. In this video\, explore guidelines for a reduction-in-force and alternatives to avoid enacting one. \nClient Access | Not a Client? Become One.
URL:https://www.proservice.com/schedule-of-events/reductions-in-workforce/
CATEGORIES:Employee Relations,On-Demand - HR
ATTACH;FMTTYPE=image/png:https://www.proservice.com/wp-content/uploads/2022/07/hr-ee-relations.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Honolulu:20220707T020600
DTEND;TZID=Pacific/Honolulu:20220707T020600
DTSTAMP:20260408T232051
CREATED:20220707T020637Z
LAST-MODIFIED:20220707T020637Z
UID:8719-1657159560-1657159560@www.proservice.com
SUMMARY:Developing a Customer Service Mindset
DESCRIPTION:For All Employees. Excellent customer service starts with the right mindset. In this training\, define what that mindset is and what it is not. Learn what you can do to harness that right mindset and develop it further. Certification Quiz available. \nClient Access | Not a Client? Become One.
URL:https://www.proservice.com/schedule-of-events/developing-a-customer-service-mindset/
CATEGORIES:On-Demand - HR,Professional Development
ATTACH;FMTTYPE=image/png:https://www.proservice.com/wp-content/uploads/2022/07/hr-profdev.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Honolulu:20220707T020600
DTEND;TZID=Pacific/Honolulu:20220707T020600
DTSTAMP:20260408T232051
CREATED:20220707T203731Z
LAST-MODIFIED:20230120T235922Z
UID:8720-1657159560-1657159560@www.proservice.com
SUMMARY:Effective Email and Phone Skills
DESCRIPTION:For All Employees. Strong work relationships depend on the ability to communicate effectively. In our increasingly connected and virtual world\, email/phone etiquette is more important than ever. In this webinar\, you will gain best practices for written and verbal communication\, tips to reduce miscommunication\, and strategies to promote understanding. Leave equipped with the tools you need to communicate like a pro. \nClient Access | Not a Client? Become One.
URL:https://www.proservice.com/schedule-of-events/effective-email-and-phone-skills/
CATEGORIES:On-Demand - HR,Professional Development
ATTACH;FMTTYPE=image/png:https://www.proservice.com/wp-content/uploads/2022/07/hr-profdev.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Honolulu:20220707T020600
DTEND;TZID=Pacific/Honolulu:20220707T020600
DTSTAMP:20260408T232051
CREATED:20220707T221355Z
LAST-MODIFIED:20230123T231131Z
UID:8721-1657159560-1657159560@www.proservice.com
SUMMARY:Effective Time Management
DESCRIPTION:For All Employees. Improve your productivity by taking charge of yourself and your time. Learn the essential skills that lead to productivity and eliminate possible time drains. Reflect on the challenges that most affect your organization and discover practical\, daily techniques to overcome them. \nClient Access | Not a Client? Become One.
URL:https://www.proservice.com/schedule-of-events/effective-time-management/
CATEGORIES:On-Demand - HR,Professional Development
ATTACH;FMTTYPE=image/png:https://www.proservice.com/wp-content/uploads/2022/07/hr-profdev.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Honolulu:20220707T020600
DTEND;TZID=Pacific/Honolulu:20220707T020600
DTSTAMP:20260408T232051
CREATED:20220707T221435Z
LAST-MODIFIED:20230123T231239Z
UID:8722-1657159560-1657159560@www.proservice.com
SUMMARY:Emotional Intelligence at Work
DESCRIPTION:For All Employees. Discover the importance of Emotional Intelligence to enhance your personal and professional development. Emotional intelligence (or EQ) is the ability to recognize\, understand and handle your own emotions\, and those of others. Foster an awareness for what you are feeling and how to manage your emotions to enhance your relationships and performance in the workplace. \nClient Access | Not a Client? Become One.
URL:https://www.proservice.com/schedule-of-events/emotional-intelligence-at-work/
CATEGORIES:On-Demand - HR,Professional Development
ATTACH;FMTTYPE=image/png:https://www.proservice.com/wp-content/uploads/2022/07/hr-profdev.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Honolulu:20220707T020600
DTEND;TZID=Pacific/Honolulu:20220707T020600
DTSTAMP:20260408T232051
CREATED:20220707T221528Z
LAST-MODIFIED:20230123T231356Z
UID:8723-1657159560-1657159560@www.proservice.com
SUMMARY:Empowered Problem-Solving
DESCRIPTION:For All Employees. Highly sought after by employers in every industry\, effective problem-solving skills can help you both perform and progress at work. Problems are common in the workplace\, yet are also frequently accompanied by discomfort and uncertainty. Learn a 5 step process to help you find solutions effectively and with confidence\, and gain 5 tips that will help develop your problem-solving skills. \nClient Access | Not a Client? Become One.
URL:https://www.proservice.com/schedule-of-events/empowered-problem-solving/
CATEGORIES:On-Demand - HR,Professional Development
ATTACH;FMTTYPE=image/png:https://www.proservice.com/wp-content/uploads/2022/07/hr-profdev.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Honolulu:20220707T020600
DTEND;TZID=Pacific/Honolulu:20220707T020600
DTSTAMP:20260408T232051
CREATED:20220707T221611Z
LAST-MODIFIED:20230123T231458Z
UID:8724-1657159560-1657159560@www.proservice.com
SUMMARY:Goal Setting
DESCRIPTION:For All Employees. Setting clear goals can help you achieve both personal and professional goals. Explore a goal-setting model\, gain an understanding of the common pitfalls\, and learn to write goals effectively. \nClient Access | Not a Client? Become One.
URL:https://www.proservice.com/schedule-of-events/goal-setting/
CATEGORIES:On-Demand - HR,Professional Development
ATTACH;FMTTYPE=image/png:https://www.proservice.com/wp-content/uploads/2022/07/hr-profdev.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Honolulu:20220707T020600
DTEND;TZID=Pacific/Honolulu:20220707T020600
DTSTAMP:20260408T232051
CREATED:20220707T221648Z
LAST-MODIFIED:20230123T234650Z
UID:8725-1657159560-1657159560@www.proservice.com
SUMMARY:Grow Your Resilience
DESCRIPTION:For All Employees. Success in work and life requires resilience\, yet it takes both intention and practice to grow our resilience. In this interactive learning experience\, you will learn to identify the distinguish characteristics of resilient people and what resilience looks like at your workplace. Assess your own level of resilience in the workplace on a day-to-day basis and leave our session empowered with critical strategies to develop your resilience in the workplace and beyond. \nClient Access | Not a Client? Become One.
URL:https://www.proservice.com/schedule-of-events/grow-your-resilience/
CATEGORIES:On-Demand - HR,Professional Development
ATTACH;FMTTYPE=image/png:https://www.proservice.com/wp-content/uploads/2022/07/hr-profdev.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Honolulu:20220707T020600
DTEND;TZID=Pacific/Honolulu:20220707T020600
DTSTAMP:20260408T232051
CREATED:20220707T221737Z
LAST-MODIFIED:20230123T231630Z
UID:8726-1657159560-1657159560@www.proservice.com
SUMMARY:Professionalism
DESCRIPTION:For All Employees. For any industry\, professionalism is part of our job experience. Being professional is one of the most important factors for success at work. Get a clear understanding of what professionalism means and what professional behaviors look like. \nClient Access | Not a Client? Become One.
URL:https://www.proservice.com/schedule-of-events/professionalism/
CATEGORIES:On-Demand - HR,Professional Development
ATTACH;FMTTYPE=image/png:https://www.proservice.com/wp-content/uploads/2022/07/hr-profdev.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Honolulu:20220707T020600
DTEND;TZID=Pacific/Honolulu:20220707T020600
DTSTAMP:20260408T232051
CREATED:20220707T221823Z
LAST-MODIFIED:20220707T221823Z
UID:8727-1657159560-1657159560@www.proservice.com
SUMMARY:Remote Work: Working Together When We're Not Together
DESCRIPTION:For All Employees. Working remotely is a significant\, even daunting\, change for many employees and employees — many of whom have worked onsite for their entire careers. This webinar will empower you to be productive and stay connected with others while working remotely. \nClient Access | Not a Client? Become One.
URL:https://www.proservice.com/schedule-of-events/remote-work-working-together-when-were-not-together/
CATEGORIES:On-Demand - HR,Professional Development
ATTACH;FMTTYPE=image/png:https://www.proservice.com/wp-content/uploads/2022/07/hr-profdev.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Honolulu:20220707T020600
DTEND;TZID=Pacific/Honolulu:20220707T020600
DTSTAMP:20260408T232051
CREATED:20220707T221908Z
LAST-MODIFIED:20220707T221908Z
UID:8728-1657159560-1657159560@www.proservice.com
SUMMARY:The Power of Communication
DESCRIPTION:For All Employees. Successful communication is as much about receiving information correctly as it is about delivering. Gain tips and tools to do both more effectively and reduce misunderstandings at work. Improve feedback and communication within the workplace by utilizing active listening techniques. Certification Quiz available. \nClient Access | Not a Client? Become One.
URL:https://www.proservice.com/schedule-of-events/the-power-of-communication/
CATEGORIES:On-Demand - HR,Professional Development
ATTACH;FMTTYPE=image/png:https://www.proservice.com/wp-content/uploads/2022/07/hr-profdev.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Honolulu:20220707T020600
DTEND;TZID=Pacific/Honolulu:20220707T020600
DTSTAMP:20260408T232051
CREATED:20220707T221956Z
LAST-MODIFIED:20230124T202443Z
UID:8729-1657159560-1657159560@www.proservice.com
SUMMARY:Your Kuleana as a Team Player
DESCRIPTION:For All Employees. Learn how to contribute to team success and recognize the expectations and responsibilities of both team leaders and team members. Review the stages of team development and understand how to conduct effective meetings\, solve problems and accomplish goals. \nClient Access | Not a Client? Become One.
URL:https://www.proservice.com/schedule-of-events/your-kuleana-as-a-team-player/
CATEGORIES:On-Demand - HR,Professional Development
ATTACH;FMTTYPE=image/png:https://www.proservice.com/wp-content/uploads/2022/07/hr-profdev.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Honolulu:20220728T160000
DTEND;TZID=Pacific/Honolulu:20220728T170000
DTSTAMP:20260408T232051
CREATED:20220707T004449Z
LAST-MODIFIED:20220707T004449Z
UID:8718-1659024000-1659027600@www.proservice.com
SUMMARY:Interviewing: What's Better Left Unsaid
DESCRIPTION:For Managers. Learn about the legal obligations that employers should be aware of during the interview process\, and why some things are better left unsaid. Review examples of interview questions to avoid\, alternative questions that are job related\, and best practices to help you stay compliant during the next interview you conduct. \nClient Access | Not a Client? Become One.
URL:https://www.proservice.com/schedule-of-events/interviewing-whats-better-left-unsaid/
CATEGORIES:On-Demand - HR,PerformancePro
ATTACH;FMTTYPE=image/png:https://www.proservice.com/wp-content/uploads/2022/07/hr-perfpro-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Honolulu:20230127T100000
DTEND;TZID=Pacific/Honolulu:20230127T100000
DTSTAMP:20260408T232051
CREATED:20230127T205205Z
LAST-MODIFIED:20230131T235311Z
UID:9119-1674813600-1674813600@www.proservice.com
SUMMARY:ProTip - EPLI
DESCRIPTION:For Managers. Employee related claims are on the rise. Being faced with these claims can have a catastrophic impact on the finances and reputation of businesses' regardless of size or industry. Take a minute to check if your business is prepared to handle claims like discrimination or wrongful termination. \nClient Access | Not a Client? Become One.
URL:https://www.proservice.com/schedule-of-events/protip-minimum-wage-4/
CATEGORIES:HR Compliance,On-Demand - HR
ATTACH;FMTTYPE=image/png:https://www.proservice.com/wp-content/uploads/2023/01/hr-protip.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Honolulu:20230127T100000
DTEND;TZID=Pacific/Honolulu:20230127T100000
DTSTAMP:20260408T232051
CREATED:20230127T210453Z
LAST-MODIFIED:20230127T210510Z
UID:9112-1674813600-1674813600@www.proservice.com
SUMMARY:ProTip - Latest COVID-19 Guidance
DESCRIPTION:For Managers. Do you have an employee who has tested positive for COVID-19 or is showing symptoms? Stay up to date with the latest guidance for a safe workplace. \nClient Access | Not a Client? Become One.
URL:https://www.proservice.com/schedule-of-events/protip-latest-covid-19-guidance/
CATEGORIES:General Safety,HR Compliance,On-Demand - Safety
ATTACH;FMTTYPE=image/png:https://www.proservice.com/wp-content/uploads/2023/01/safety-protip.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Honolulu:20230127T100000
DTEND;TZID=Pacific/Honolulu:20230127T100000
DTSTAMP:20260408T232051
CREATED:20230127T210629Z
LAST-MODIFIED:20230127T210629Z
UID:9111-1674813600-1674813600@www.proservice.com
SUMMARY:ProTip - Safe Lifting
DESCRIPTION:For Employees. Back injuries are among the most common injuries in Hawaii workplaces and the vast majority of them can be avoided. Share this tip for proper lifting with your staff. \nClient Access | Not a Client? Become One.
URL:https://www.proservice.com/schedule-of-events/protip-safe-lifting/
CATEGORIES:General Safety,HR Compliance,On-Demand - Safety
ATTACH;FMTTYPE=image/png:https://www.proservice.com/wp-content/uploads/2023/01/safety-protip.png
END:VEVENT
END:VCALENDAR