Customer Story

Streamlined HR operations & training empowers Hale Kipa to focus on employee development and performance management. A trusted partnership that sustains the ability to make a lasting community impact.

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Starting Year
Hawaii’s Youth Served
0
Individualized Programs
0 +

Headquarters

Ewa Beach, HI

Industry

Non-Profit

The Challenge

Hale Kipa faced significant difficulties managing their HR and payroll functions. With a small staff, taking time off was a struggle, as the weight of responsibilities fell heavily on a few individuals. They also recognized the need for leadership training but struggled to implement it effectively.

The Outcome

Recognizing the need for support, Hale Kipa sought out a solution that would allow the team to focus on fulfilling the needs of the community ensuring peace of mind that essential HR tasks were handled efficiently. In support of their staff, valuable training sessions were held that unified the team and enabled them to fully concentrate on the organization’s mission.

Hale Kipa, a multi-service, fully accredited 501(c)(3) non-profit agency, has been a lifeline for Hawai‘i's youth since 1970.

Through their mission of providing opportunities and environments that foster growth and social responsibility, Hale Kipa offers residential, outreach, and foster care services, free of charge. Their holistic approach addresses critical needs in juvenile justice, behavioral health, education, and child welfare, ensuring no youth is left behind.

Hale Kipa's legacy is one of unwavering dedication, collaborative leadership, and steadfast advocating for youth in our local community.

Becoming a trusted partner

Upon joining Hale Kipa as President & CEO, Venus Kauʻiokawēkiu Rosete-Medeiros understood that prioritizing her team's well-being meant finding a way to streamline HR functions and foster innovation within their roles. While the search for the right partner proved challenging, it all changed when they discovered ProService. ProService not only met Hale Kipa's needs with tailored services, competitive pricing, and comprehensive offerings but also aligned well with the organization's vision and values.

We decided to partner with ProService Hawaii, and they have been such an answer to our prayers.

—Venus Kauʻiokawēkiu Rosete-Medeiros, President & CEO

We took the time to understand Hale Kipa's needs and values, ensuring that our partnership was built on trust and mutual respect. Our accessibility and responsiveness further strengthened this bond, as we were always available to address their concerns and provide assistance whenever needed.

Hale Kipa recognized the value we brought to the table. Our comprehensive services, affordability, and personalized approach resonated with their organizational goals, making us their partner of choice.

Elevating employee performance

Our partnership with Hale Kipa goes beyond just providing HR support. Recognizing the importance of nurturing leadership skills providing learning and development opportunities, ProService collaborated closely with the leadership team at Hale Kipa to design and implement personalized training programs. Through these training sessions, we equipped their staff with essential skills and knowledge, empowering them to excel in their roles and further contribute to the organization's success. 

By investing in their team's professional development, Hale Kipa was able to create a culture of continuous learning and improvement, setting the stage for long-term success. Together, we elevated employee performance and strengthened the foundation of their organization, ensuring they were well-equipped to fulfill their mission of empowering youth and families in need.

We took the time to understand Hale Kipa's needs and values, ensuring that our partnership was built on trust and mutual respect. Our accessibility and responsiveness further strengthened this bond, as we were always available to address their concerns and provide assistance whenever needed.

Hale Kipa recognized the value we brought to the table. Our comprehensive services, affordability, and personalized approach resonated with their organizational goals, making us their partner of choice.

We really learned a lot, but it also felt great to be able to provide that to our supervisors and our managers to give them something tangible. Real tools that they can use and real concrete information. It was really great to have ProService offer that for us.

—Michelle Jenkins, Chief Clinical Officer

Partnership that makes a difference

With ProService's unwavering support, Hale Kipa has been able to refocus their efforts on their core mission of empowering youth and families, knowing that their HR and operational needs are in capable hands.

It’s been magical for us to have this partnership.

—Venus Kauʻiokawēkiu Rosete-Medeiros, President & CEO