After weeks of spreading across the mainland, COVID-19 has officially arrived in Hawaii, with cases on all islands. Many employers have already sent their workforce home to work remotely, while others may be wondering if it’s time to take that step, or whether it’s even possible for their business.
The decision to shift to remote work isn’t easy. Here’s what employers need to know.
Step 1: Identify the employee’s core work
Look at your employee’s job, and make a list of the key responsibilities and tasks that they usually perform. “Core work” involves the activities that take up at least 70% of your employee’s usual work hours. If you’re not sure, talk with your employee about the day-to-day tasks that take up most of their time.
Step 2: Assess in-person requirements
Review the employee’s responsibilities, and identify any activities that require them to be physically on-site. For example, an accountant or admin may do a lot of tasks that could be handled over the phone or on the computer, like record-keeping, consulting with clients, or calling clients to remind them about appointments. Other roles can only be done in person, like cooking, stocking shelves, cleaning hotel rooms, or providing dental hygiene services.
If an employee’s job doesn’t involve a lot of tasks that have to be done in person, consider transitioning them to work from home. If you’re not sure, ask yourself:
Step 3: Evaluate resources and access
Maybe you’ve determined that an employee doesn’t need to be physically in the office to do their core work. But do they have the right resources and access to do their job at home? Determine what tools the employee needs to do their job. For example:
Once the employee is set up to work from home, consider trying it out. Schedule a time for the employee to test the remote work experience and identify any problems. Make sure the employee’s manager is on hand to provide feedback, along with IT support to help with troubleshooting.
Step 4: When working from home isn’t possible
In a perfect world, employees could transition seamlessly to their home office, where they would be healthy and productive until it’s safe to come back to work. But in reality, that may not always be possible. If you’re not able to assign remote work, or your business relies on in-person activity, like retail stores or health-care providers, there are still things you can do to reduce risk for your employees and customers. Consider these alternatives to provide more distance and minimize the risk of infection:
Make the best decision for your employees and community
Following the news about coronavirus is stressful for everyone. Employers have the additional worry of trying to figure out how best to take care of their employees and customers in a rapidly changing situation. While making the decision to work from home isn’t easy, by staying calm and following a step-by-step process, you’ll be able to come up with the plan that’s best for everyone.