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    FAQ

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    Coronavirus (COVID-19) is a respiratory illness that can spread from person to person, according to the Center for Disease Control (CDC). The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China. There is an ongoing investigation to determine more about this outbreak.

    Here are links to key resources:

    Preventing COVID-19 from spreading, CDC
    Interim Guidance for Businesses and Employers, CDC
    Daily COVID-19 updates, State of Hawaii Department of Health

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    Patients with COVID-19 have reported mild to severe respiratory illness, including the following symptoms:
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    Fever
    Shortness

    Coughing

    Fever

    Shortness of breath

    Some patients may not report fever, especially the very young, elderly, immunosuppressed, and people taking certain fever-lowering medications. Employers would be wise to be particularly sensitive to requests from employees whose health is vulnerable, including employees with immunodeficiencies and those who are older or pregnant.

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    Drawing of money and coins

    If some employees still receive live checks, advise them to switch to direct deposit.

    Should the coronavirus reach crisis levels, postal systems or banks may choose to adjust their operations. Switching to direct deposit ensures that employees receive a paycheck without hiccups. 

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    If you haven’t yet had a chance to prepare and test-run your business continuity plan or emergency remote-work plan, we strongly encourage you to do so now. This plan can be used whenever severe disruptions to the workplace occur, whether it’s from the coronavirus or an outbreak of the common cold or flu. At this time, the goal should be to prevent, or decrease, the spread of COVID-19 in the workplace and lower the impact of COVID-19 onto your business operations. Now is the time for proactive, creative thinking to safeguard your employees’ health and your business. Here’s practical steps you can take to be prepared for any emergency.

    Disclaimer: The information above is provided based upon currently known information. The progress of this disease is constantly evolving. We will update information and advice to employers as appropriate. For immediate medical questions, please contact your healthcare professional.

    About ProService Hawaii

    ProService Hawaii is the state’s leader in HR management. We give employers access to benefits, payroll, HR and compliance support that make it easier to hire, manage and grow their teams. ProService drives local business forward by taking care of 2,200 employers and 35,000 employees statewide. We combine the power of passionate local experts with innovative HR products and a simple online platform that is transforming the workplace in Hawaii. Want to learn more? Download our free ebook to get three big benefits of working with a partner like us.

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